Routine Inquiry Letter

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How to write a letter to inquire about a product or service?

Introduce yourself (and your company if needed).
Tell the person from where you got their contact details (optional but professional).
Express your interest in some product or service.
Request for the desired information. Ask your questions.

Sample routine inquiry letter B2B

Dear [Company Name],

My name is [John Smith] and I am contacting you on behalf [company name] to inquire about [some product or service].

We are a global manufacturer of [cutting machines] and would be very interested in exploring ways to incorporate your products in our production process.

I am particularly interested in [specific product]. I visited your website but I was unable to find enough information. I would appreciate if you could share with me the below details:

1) Pricing
2) Average delivery time
3) Return policy
4) Etc.

Looking forward to your reply.

Best Regards

Sample inquiry letter from individual to company

Dear [Company Name],

I got your email address from your website [www.example.com] and I’m contacting you in inquire about [product or service].

I couldn’t find the information that I was looking for online so I was wondering if you could share it with me. I need the following:

1) Pricing
2) Average delivery time
3) Return policy
4) Etc.

Thank you very much for your time.

Looking forward to your reply.

Best Regards